• Rogers AR/Hybrid

‍Required Qualifications

• High school diploma or equivalent; bachelor's degree preferred.

• Minimum of 2 years of customer service, sales, aviation, or dispatch experience.

• Strong interpersonal and relationship-building skills.

• Excellent verbal and written communication abilities.

• Ability to multitask and prioritize in a fast -paced environment.

• Strong attention to detail and organizational skills.

• Proficiency with Microsoft Office Suite and web-based software platforms.

• Ability to maintain confidentiality and professionalism.

• Availability to work flexible schedules, including evenings, weekends, and holidays as operational needs require.

Preferred Qualifications

• Previous Part 135 charter sales, dispatch, scheduling, or aviation operations experience.

• Knowledge of private aviation and charter industry practices.

• Experience using charter scheduling, dispatch, CRM, or aviation management software.

• Understanding of FAA regulations applicable to charter operations.

• Existing network within the private aviation industry.

• Base $50,000 with the ability to earn up to/over $100,000 in commission

• Benefits: Health, 401K, Dental, Vision

Charter Sales & Customer Relations

• Develop and maintain strong relationships with existing and prospective charter clients.

• Respond promptly to charter inquiries via phone, email, and other communication channels.

• Prepare and present charter quotes, proposals, and contracts.

• Follow up on leads and actively pursue new business opportunities.

• Build long-term customer relationships to encourage repeat business and referrals.

• Maintain detailed customer records and sales activities within the company's CRM systems.

• Educate customers regarding aircraft capabilities, scheduling requirements, and charter procedures.

• Resolve customer concerns professionally and efficiently.

• Coordinate special requests and concierge services when applicable.

  Charter Dispatch & Flight Coordination

• Coordinate charter trip logistics from booking through completion.

• Prepare and distribute trip sheets and flight information packages.

• Communicate trip details, passenger requirements, and schedule changes to flight crews and operational personnel.

• Monitor flight schedules and provide updates to customers regarding departures, arrivals, delays, or operational changes.

• Coordinate ground transportation, catering, hotel accommodations, and other passenger services as requested.

• Verify required documentation and operational information prior to departure.

• Assist with flight following and operational communications as assigned.

• Maintain accurate trip records and documentation.

• Ensure all charter operations are conducted in accordance with company policies and applicable regulations.

  Administrative Responsibilities

• Process charter agreements, invoices, and customer documentation.

• Maintain accurate records of charter activity and customer communications.

• Prepare sales and operational reports as requested.

• Assist with marketing initiatives, customer outreach, and client retention programs.

• Support operational departments with scheduling and coordination activities.

• Participate in after-hours and on-call support rotations as required.